Delivery, Refunds & Returns
Delivery Policy
At Yardstyle, we strive to ensure that your order reaches you in a timely and efficient manner. Please review our delivery policy below:
- Delivery Charges:
- Delivery charges are calculated at checkout based on your location and the total weight of your order. The final delivery cost will be displayed before you complete your purchase.
- Delivery Time:
- Orders are typically processed within 1-2 business days. Delivery times vary based on your location and chosen delivery method. Estimated delivery times will be provided at checkout.
- Delivery Areas:
- We deliver to most locations within the UK. If you have any questions about whether we deliver to your area, please contact our customer service team. Contact us for international orders.
- Order Tracking:
- Once your order has been dispatched, you will receive a tracking number via the delivery company via email. You can use this number to track the status of your delivery online.
- Delivery Issues:
- If you encounter any issues with your delivery, please contact us within 48 hours of the estimated delivery date. We will do our best to resolve any problems.
- Failed Deliveries:
- If a delivery attempt is unsuccessful and the package is returned to us, we will contact you to arrange redelivery. Additional delivery charges may apply.
- Contact Information:
- For any questions or concerns regarding delivery, please contact us.
Refunds & Returns
Refunds & Returns Policy
At Yardstyle, we want you to be completely satisfied with your purchase. If for any reason you are not, you can return your item(s) within 5 days of receipt for a refund or exchange.
- Eligibility:
- Items must be returned in their original condition, unused, and with all original packaging and tags attached.
- Process:
- To initiate a return, please contact us with your order number and reason for return.
- You will receive instructions on how to return your item(s).
- Refunds:
- Once we receive and inspect the returned item(s), we will process your refund to the original payment method. Please allow 5-10 business days for the refund to appear in your account.
- Exchanges:
- If you would like to exchange an item, please specify the new item you require when contacting us. Exchanges are subject to product availability.
- Return Shipping:
- Customers are responsible for return shipping costs.
- Contact Information:
- For any questions or concerns regarding returns, please contact us.